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Shipping & Payment Info
- Processing Time
- All orders are processed within 2–3 business days after payment confirmation.
- Custom lighting solutions may require additional lead time; clients will be notified with an estimated delivery schedule.
- Shipping Methods
- We partner with reliable couriers for domestic deliveries across South Africa.
- International shipping is available on request; rates and timelines will be confirmed individually.
- Local pickup in Cape Town can be arranged by appointment.
- Rates are calculated at checkout based on order weight, size, and destination.
- For oversized or custom installations, a tailored shipping or delivery fee will be quoted separately.
- Standard domestic delivery: 3–7 business days.
- International delivery: 10–21 business days, depending on destination and customs clearance.
- Please note: delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
- Once dispatched, you will receive a tracking number via email.
- Tracking updates are provided directly by the courier.
- NIGHTTREE takes great care in packaging.
- If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging.
- We will assist with claims and arrange replacements where applicable.
- Certain products (e.g., fragile custom lighting installations) may require special handling or delivery arrangements.
- These will be discussed and agreed upon before order confirmation.
Display prices in:ZAR
